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New medical priority dispatch system coming to Simcoe County
Midhurst/November 8, 2024 – During the morning of November 14, County of Simcoe Paramedic Services will join services throughout the province in implementing the new Medical Priority Dispatch System (MPDS).
The purpose of the new system is to ensure that Paramedics are more readily available to be dispatched to urgent, life-threatening calls, faster.
The MPDS system is being rolled out in November 2024 in Simcoe County, York Region, Beausoleil First Nation and Rama First Nations. The Ontario Government has previously launched this program in the City of Toronto, Peel Region, City of Ottawa, among other municipalities, and will continue to roll it out across the province.
“The previous system operated to an extent as first come first serve, which didn’t allow dispatchers and paramedics to prioritize the urgency of calls,” said Warden Clarke. “This new system empowers dispatchers to gather more information, helping them assess the urgency of a call and prioritize the response more effectively. We know it’s been a success in other jurisdictions, and we look forward to seeing further benefits in Simcoe County.”
Patients with non-life-threatening needs may receive a delayed response from paramedics as a result, however dispatchers will remain in contact with callers, ensuring they remain stable and are able to safely wait until paramedics can respond to their needs. The end goal is to ensure that Paramedic resources are getting to urgent or life-threatening calls as quickly as possible.
Full details on the MPDS system and what it means for callers of 9-1-1 can be found at www.simcoe.ca/MPDS. Submitted by County of Simcoe
New medical priority dispatch system coming to Simcoe County
Midhurst/November 8, 2024 – During the morning of November 14, County of Simcoe Para-medic Services will join services throughout the province in implementing the new Medical Priori-ty Dispatch System (MPDS).
The purpose of the new system is to ensure that Paramedics are more readily available to be dispatched to urgent, life-threatening calls, faster.
The MPDS system is being rolled out in November 2024 in Simcoe County, York Region, Beau-soleil First Nation and Rama First Nations. The Ontario Government has previously launched this program in the City of Toronto, Peel Region, City of Ottawa, among other municipalities, and will continue to roll it out across the province.
“The previous system operated to an extent as first come first serve, which didn’t allow dis-patchers and paramedics to prioritize the urgency of calls,” said Warden Clarke. “This new sys-tem empowers dispatchers to gather more information, helping them assess the urgency of a call and prioritize the response more effectively. We know it’s been a success in other jurisdic-tions, and we look forward to seeing further benefits in Simcoe County.”
Patients with non-life-threatening needs may receive a delayed response from paramedics as a result, however dispatchers will remain in contact with callers, ensuring they remain stable and are able to safely wait until paramedics can respond to their needs. The end goal is to ensure that Paramedic resources are getting to urgent or life-threatening calls as quickly as possible.
Full details on the MPDS system and what it means for callers of 9-1-1 can be found at www.simcoe.ca/MPDS. Submitted by County of Simcoe